ALL YOUR QUESTIONS ANSWERED
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Can I exchange or return my kini for a refund?
We pride ourselves on delivering exceptional quality with every piece. To uphold this standard, each item undergoes meticulous quality assurance to ensure they're as flawless as your next tan. As a result, we proudly back our products and classify them as final sale. Violaa Swimwear does not offer refunds or exchanges. We appreciate your understanding and trust in our dedication to providing you with the finest swimwear experience.
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How long is shipping?
We ship with Canada Post and offer 3 options to choose from at checkout. Ex: Standard Shipping, Express Shipping & Rush Order.
Click here for more details. Keep in mind the current queue for orders to be made.
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What type of payment does Violaa Swimwear accept?
We accept Debit Visa, Mastercard and PayPal.
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I saw a fabric I loved on the site/Instagram before. Will there be more available?
Unlikely. We handpick all fabric options from local shops, where supplies are limited and often unique. Occasionally, we might stumble upon similar prints or colors, but shopping with Violaa guarantees a one-of-a-kind, limited-edition experience.
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Do you ship to the US?
Yes!! We are now shipping to the USA.
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How long does it take for an order to be made and shipped?
The queue can fluctuate depending on the flow or orders/season. Typically a bikini is made and shipping within 4 days to 1.5 weeks from the order date.